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FAQs

Q .What is Soul Bowl?

A. Soul Bowl is an online grocery delivery start-up, which aims to make the mundane business of shopping for your daily household needs simple and fun.

Q. How do you assure quality and quantity of products sold on the website?

A. We deliver groceries from well established supermarkets in the region like In & Out in Sector 4 Chandigarh. We plan to add other stores to our network soon, so that you get far more choice to choose your favourite neighbourhood store.

Q .How do I order online?

A. It’s simple just:-

1. Log onto SOULBOWL.IN on your PC/Tablet/Smartphone and enter your zip code to check delivery availability

2. Choose your favourite store

3. Search from over 5000 products from the search bar or just click on the category of your choice, Add to cart and change quantity with our quick shop option from anywhere. Our one page checkout option is the fastest in the business. Once checked out simply LOG IN (for existing customers) and for new customers fill in your details once and create an account.

5. On clicking Place Order, you will get an email of your order I.D. and our team will call you back to confirm the availability of your order. Within 5 minutes you will get an email confirming your order.

Q. How long does it take for delivery?

A. It usually takes under 2 hours for us to deliver your order anywhere in the tricity subject to traffic conditions and availability of goods. Also choose the delivery time slot of your choice from a range of 5 time slots of 2 hours each going from 10a.m. to 8p.m.For e.g. if you order your goods after 12.pm they will be delivered in the next available time slot that is from 2pm-4pm.

Q. I have some query, regarding the products or delivery, how should I get in touch?

A. If you can’t find the product of your choice, have some complaint regarding delivery or would like to offer feedback, feel free to get in touch with us :-

Mobile- 9914770022

Email- cs@soulbowl.in

Q. I would like to intern or apply for a job with your startup. How should I go about it?

A. Sure. We are looking for young bright minds who can help grow our business and in the process grow themselves. If you have passion within you to change the world one step at a time and accept no limits in driving positive change, feel that you can help contribute to making #worldclassfromchandigarh, feel free to contact us –

 

Email :- career@soulbowl.in